Last updated: 2026-05-18
Privacy Policy
This policy explains what information GROUNDWORK collects when you use the service, how we use it, and the choices you have. We try to keep this in plain language. If anything is unclear, email us at hello@groundwork.app.
What we collect
- Account info: your email, password (stored hashed), and the business-profile fields you fill in (name, phone, business name, business phone, business logo).
- App data: the clients, invoices, line-item services, and account settings you create inside the app.
- Public-link views: when someone opens an invoice via the public
/pay/[token]link, we record the time of the first view so the invoice owner can see whether the client opened it. - Address autocomplete: when you type into a job-address field, we may send the partial query to Mapbox to suggest matches. Mapbox is an independent provider; their privacy practices apply to that request.
How we use it
- To run the service — show you your invoices, save your clients, build PDFs.
- To send invoices and reminders on your behalf via your phone's SMS or mail app. We don't send messages from our servers; the deep link opens your phone.
- To improve the product. We don't sell or rent your data.
Who else sees it
- Our database provider (Neon, hosted by Vercel) stores your data in its US-region servers.
- Mapbox sees the address strings you type when autocomplete is active.
- Clients you invoice see whatever you put on the invoice — your business name, phone, logo, and the bill-to / job details for that specific invoice.
- Law enforcement only if we're required by law and have a valid request.
Your choices
- You can edit your business profile at any time under More → Account.
- You can delete an invoice or client from inside the app. We may keep backups for up to 30 days before they roll off.
- To delete your whole account, email us at hello@groundwork.app and we'll remove your records within 14 days.
Cookies and tracking
GROUNDWORK uses cookies for authentication (keeping you signed in). We don't use third-party advertising or cross-site tracking cookies. If we add analytics in the future, we'll update this page first.
Children
GROUNDWORK is meant for adults running a business. We don't knowingly collect information from anyone under 18.
Changes
We may update this policy. When we do, we'll change the “last updated” date at the top and, for substantive changes, post a notice in the app.
Contact
Questions about this policy? hello@groundwork.app.
See also our Terms of Service.